Managing airports : an international perspective

The Structure of the Airport Industry -- Airport Economics and Performance Benchmarking -- The Passenger Experience -- The Airport-airline Relationship -- Assessing Service Quality -- The Provision of Commercial Facilities -- Airport Competition and the Role of Marketing -- The Economic and Social Impact of Airports -- The Environmental Impact of Airports -- Policies for Greater Sustainability -- Future Issues

著者

Graham, Anne, 1958-

出版社

Routledge

発売日

2014年1月発売

価格

価格未定（税込・書誌情報提供：openBD）

ISBN

9780415529402

発売済み